Three Stars and a Chili Pepper: Social Software, Folksonomy, and User Reviews in the College Context

by Joseph Ugoretz, Director of Technology and Learning, Macaulay Honors College–CUNY

Originally Published June 9th, 2006

The “future history of the media,” EPIC, presents a fictionalized retrospective, from the year 2014, of the history of media, news, and information. “In the year 2014,” the “Museum of Media History” tells us, “people have access to a breadth and depth of information unimaginable in an earlier age. Everyone contributes in some way. Everyone participates to create a living, breathing mediascape.” While we have not reached the point predicted there, and only time will tell if we’re going to be there by 2014, there have, of late, been some significant steps in that direction. One of these steps has been the development of a constellation of online tools that can be (at least loosely) tied together in the broad category of social software.

Social software includes many communication media, but the new tools which are the subject of this essay all fit three broad descriptions. These tools are interactive, with the content created and structured by a wide mass of contributors. These tools are also interconnected, with user-provided searchable links structuring and cross-referencing that content. And finally, these tools are bottom-up and communitarian, with the users of the tools providing and benefitting from associations, reputations, and authority within a many-to-many community. The various tools of social software are an increasing presence in the online world, as well as the offline lives of their users. Four brief vignettes demonstrate this.

Continue reading